Shipping policy

1. Shipping Timeframes:

• Deliveries to Cairo, Giza, and Alexandria: Your orders will typically arrive within 1 to 2 business days from the date of order placement.
• Deliveries to Other Governorates: Orders shipped to governorates outside of Cairo, Giza, and Alexandria will usually be delivered within 2 to 3 business days.

Please note that these are estimated delivery timeframes and may be subject to variations due to factors beyond our control, such as weather conditions and unforeseen events.

2. Inspection and Package Acceptance:

Upon order delivery, please not that the shipment is not allowed to be opened while the courier is present. . However, if there are any issues with your order or if you would like to request an exchange in size/item or a return, we have a very quick and efficient return & exchange process in place. Simply submit a request through our online portal, or you can reach out to our customer service team on instagram medico.wear or through email: medico.wear@gmail.com, and we'll assist you promptly. Your satisfaction is our priority, and we aim to make your shopping experience seamless and hassle-free.

3. Acceptance of Whole Shipment:

When receiving your order, you are required to accept the entire package as a whole. Partial acceptance of the shipment is not permitted. If you'd like to exchange an item or believe that any item is missing or damaged, please contact our customer support team immediately on Instagram medico.wear , or Email us at medico.wear@gmail.com for assistance.